A long-term care ombudsman helps people living in nursing homes, assisted living communities and similar adult care communities. An ombudsman can advocate for individuals to help solve problems. If you contact a long-term care ombudsman, they can speak with your loved one, find out how your loved one wants to resolve the problem, and help work towards that goal.
You can find additional information about the Texas Long-Term Care Ombudsman office at
https://apps.hhs.texas.gov/news_info/ombudsman/.